Westbrindle™ · Store Information
Privacy Policy
How We Collect, Use, and Share Information — Explore the information below about Westbrindle™ and our everyday pet essentials. We aim to make shopping, order support, delivery, and returns straightforward.
Scope
This Privacy Policy explains how Westbrindle™ and its legal operator Dongguan Maidie Business Service Co., Ltd. handle personal information when customers browse, shop, contact us, or otherwise interact with our online store. It should be reviewed alongside the Shopify platform’s additional privacy notices as applicable.
Personal Information We Collect
We may collect contact and shipping details (including name, email, billing/shipping address), order and transaction information, communications with support, and technical information such as IP address, browser, device information, cookie identifiers, page views, and interactions with products or checkout. Payment credentials are processed by applicable payment providers, rather than requested via support email.
Sources of Information
Information may come directly from you, automatically from your use of our storefront, and from service providers such as Shopify, payment processors, shipping partners, analytics services, and advertising partners when enabled.
How We Use Information
We use information to process payments and orders, arrange delivery, provide customer support, prevent fraud, maintain and improve our store, comply with legal obligations, and—when permitted—measure or personalize marketing and advertising.
Service Providers and Third Parties
We may disclose necessary information to ecommerce hosting and checkout providers, payment processors, fulfillment and shipping providers, customer support tools, analytics providers, and advertising partners when these services are actually used. These parties may act as service providers or independent controllers depending on their roles and applicable law.
Advertising Data Sharing — AppLovin
AppLovin is a third-party advertising partner that may collect, receive, and use information for advertising, ad delivery, measurement, attribution, optimization, interest-based advertising, and improvement of its services, including AI-powered advertising technologies, to the extent these technologies are enabled and permitted by law. Depending on the configuration and your privacy choices, categories of information shared through AppLovin pixels, cookies, APIs, scripts, or similar integrations may include IP address, browser and device identifiers, browsing activity, product views, cart and checkout events, purchase information, and limited customer identifiers where lawfully permitted. We do not intend to send sensitive personal information or children’s personal information to AppLovin. For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.
Cookies, Pixels and Your Consent
Our website may use necessary cookies for shopping functions and, where enabled, analytics and advertising technologies including AppLovin pixels, cookies, APIs, or scripts. We provide notice and, where required by law, obtain valid informed consent before non-essential advertising data collection or sharing. Your choices must be honored, and you may withdraw or change consent through the live store’s cookie/privacy preference controls where offered. Publishing this text alone does not install or configure a cookie banner or block advertising scripts. The store operator must activate and test a compatible consent mechanism before deploying applicable AppLovin technologies.
Your Privacy Choices and Rights
Depending on your location, you may request access, correction, deletion, portability, or limits on certain processing, and you may have a right to opt out of the sale or sharing of personal information for targeted advertising. To exercise rights or opt out, contact service@westbrindle.com with “Privacy Request” in the subject, and use the store’s functioning privacy/cookie preference controls where available. We will verify and respond as applicable law requires. We also respect applicable browser and device-level opt-out signals.
Consent and Advertising Preferences
Where required, consent for non-essential marketing technologies must be specific, informed, and freely given. We will honor relevant withdrawal requests and communicate applicable consent signals to partners, including AppLovin, as required. Marketing emails, if offered, will include a way to unsubscribe.
Children’s Privacy
Our store is not directed to children, and we do not knowingly use AppLovin services to track or target children or share children’s personal data. Contact us if you believe a child has provided personal information.
International Processing
Our business operates from China and serves customers in the United States. Service providers and business operations may involve transfers or processing of information outside your state or country, subject to applicable legal safeguards.
Retention
We keep personal data for as long as reasonably necessary for order fulfillment, support, recordkeeping, dispute resolution, security, and compliance. Actual retention periods may differ by data category, provider, and applicable legal requirements.
Security
We implement reasonable measures appropriate to the nature of information handled, but no online service can guarantee absolute security. Never send payment card numbers or passwords via email.
Changes to This Policy
We may update this policy as our services or legal requirements change. A revised version will be posted on this page with an updated effective date.
Contact for Privacy Matters
For access, deletion, opt-out, or other privacy inquiries, contact service@westbrindle.com. Our legal business information appears below.